Welcome to ELENAMARY's Refund Policy. At ELENAMARY, we are committed to ensuring our customers experience the best possible service. In order to achieve this, we have outlined our refund policy below.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Once your return is received and